Since the revolutionary Telecommunications Act of 1996, F-Line Technologies has been providing turnkey and custom software solutions for the carrier industry. The latest releases of our Concept-Tel system, 5.0E and 5.0S rank among the most comprehensive and powerful telecommunications management and analysis platforms available at any price. We offer a carrier grade, Oracle-based environment capable of processing millions of calls per hour that can be implemented very quickly with minimal investment of time and effort and an extremely low cost of acquisition and ownership.
Concept-Tel 5.0 will provide your company with hundreds of specialized reports and functions, electronically distributed bills and rate amendment letters, and automated dispute generation, tracking, and resolution capabilities that have saved our customers nearly a hundred million dollars. Concept-Tel 5.0 provides ready access to real-time calling records and several years of historical data to get a clear and instantaneous picture of cost and margin trends, vendor and network performance, and untapped profit potential.
With the introduction of our new hosted systems, companies of any size can utilize this powerful technology with no obligations. Contact us today to get started with a fully-functional 3 month trial of the enterprise system.
Download Concept-Tel 5.0 Demo today and get started.
Concept-Tel 5.0 Features
VOIP Integration
Seamlessly blend traffic from any switch, traditional or VOIP into one comprehensive system. Create routing rules to map IP traffic to trunk or ANI identifiers found in the call records
Vendor Code Profiling
Build and maintain code profiles of all your vendors and override selective breakouts to match your own. New breakouts found in rate files are automatically processed and the system will recommend and optionally add new matches to the vendor profile
Multiple Region Mapping
Map individual call records to multiple destinations for customers and vendors for complete control over your routing configurations. Vendor-specific mapping allows you to fine-tune rating and rounding rules for optimal profit
Custom Rounding
Rounding Options let you set default rounding for each destination, global vendor overrides, and vendor overrides for specific destinations
Direct Imports
Import rates, codes and routes directly from spreadsheets or text files in seconds. New codes, traffic groups, countries and code types can be added automatically
Disputes
Manage both customer and vendor disputes, tracking wins, losses, credits, and more. Performance reports and graphs show history and trends of disputes filed, won and lost by vendor and day/month
Amendment Letters
Selling Rate Input automatically creates and emails Rate Amendment Letters to customers informing them of rate changes as per contract details
Wholesale Billing
Create, manage and email wholesale bills to your customer. Track payments, credits, running balance, past due accounts, and history
Custom Billing Cycles
Bill your customers monthly, weekly, or even daily if you like. Variable billing runs allow diferent billing cycles for different vendors so you get paid faster
Forecasting
Rate Forecasting tools allow you to see the potential impact of rate changes against previously collected traffic. Instantly see the effects of rates already scheduled to change in the system, or new rates offered by alternate vendors
Margin/ASR Watch
Watch areas allow you to set reports and graphs to monitor trouble areas or new routes. Data is updated every 60 seconds
Realtime Rating
Apply changes to vendors, rates, trunks or destinations and see results immediately reflected throughout the entire system...no overnight batch processing
Account QuickView
The new QuickView account management tool brings all critical account information to one screen for quick research and maintenance of contact information, trunk/ip mappings, A-Z lists, rates, potential margins, notes, and more
Exposure Analysis
Show the balance of traffic and dollars of vendors both buying from and selling to you. Shows overall financial exposure after deposits have been exhausted
Least Cost Routing
View routing setup for each destination based on vendor quality and rate status. Switch over to the traffic system and instantly see the results of your configuration, showing the percentage and amounts of traffic going through each route choice. System can be configured to monitor individual routes on switches and ensure profitable routing
CDR and Busy Hour
Run raw CDR queries for more than 12 months back, as well as busy hour reports and graphs by inbound or outbound vendors, trunks, and destinations. Additional capabilities to reroute traffic to other destinations
Rate Auditing
Control your rating changes with detailed audit tools showing any adds, deletes, or modifications to rate data by user and/or date range
Multi-Database
Multi-database and multi-phase imports allow you to split processing between the CDR datawarehouse and the transactional database. Split imports enable round-the-clock processing and disaster recovery protection
Excel Integration
All new Excel integration allows easy import/export of codes, rates, routing tables, and much more. Intelligent imports handle a wide range of filesregardless of layout, and will update/insert accordingly
Routing Files
Setup the rating system to prepare routing files to your specifications to be imported directly into your switch, or sent to your engineering department for further review and action
250 Distinct Reports
Realtime, summary, and trend reports showing customer/vendor rounded minutes, breakouts, ASR, cost, revenue, and margin. Groupings include customer, vendor, country, traffic group, code, region type, quality level, traffic type, switch, and much more. Available by minute, hour, day, month, etc
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